Frequently Asked Questions

What form of payment do you accept? 

We accept all major credit cards, checks, debit cards, cash, and CareCredit. 


When do you perform surgeries?

Surgeries are perfumed on Tuesday and Thursday mornings. Most surgeries are outpatient and your pet can be picked up that afternoon around 4pm. However, your pet does get a free one-night stay with any surgery.


My animal is having surgery tomorrow. Can it have food and water?

Please take your animal's water and food away before midnight, the night before surgery. 


When can I get my pet spayed or neutered?

Generally, puppies and kittens can be spayed or neutered between 4 and 6 months of age.


How important is my pet’s dental care?

Over 70% of all dogs and cats over five years of age suffer from periodontal disease, which means that they have loss of the supporting structures of the teeth. In most cases this process is uncomfortable, and it will eventually lead to problems such as loose teeth, bacteria in the bloodstream, and damage to the kidneys, heart and liver. The majority of dogs and cats seen at this practice over the age of 5 have one or more painful teeth in their mouth.


How often should my pet have an exam and blood work?

Remember that an average ratio between our furry friends and humans is approximately 7 years. This means that if our pet has not been to the veterinarian in the past year, it is the equivalent of a human not having a checkup in seven years. More frequent physical examinations, blood work and dental examinations can help extend your pet’s life by as much as 25%. We recommend yearly examinations and blood work for all pets and at more frequent intervals as they become older.


How many vaccines does my new pet need?

Puppies need vaccines at age 6 weeks, 9 weeks, 12 weeks, and 15 weeks. Kittens need vaccines at age 6 weeks, 9 weeks, and 12 weeks.


Why do I need to give my pet flea and tick prevention in the winter?

Living in the south, fleas and ticks are able to survive the colder temperatures. When ingested, fleas cause your animal to develop tapeworms. Ticks can also transmit diseases to your pet. 


Why is my pet scooting its rear on the ground?

There could be several reasons that your pet is scooting on the ground.  Your pet may need its anal gland expressed, need to be dewormed, or have other more serious issues.


Do you board animals at your clinic?

Yes. We have several different options for boarding your pet. Your feline friends will stay in our luxurious cat condos with their host and hostess, Bob and Ruby. 

Your canine companion has the options of staying in one of 4 different size kennels. Our smallest kennel is 24", our medium kennel is 36", our large kennel is 48", and our extra large kennels are 4x6'. We offer kuranda beds in the extra large kennels or you can bring your companions own bedding. All overnight guests are fed at 8am and 4pm and the canines are walked at the same time. Feel free to bring your pet's favorite toys. We will provide the food or you can bring their food.